Privacy Policy

Introduction

Katalyze AI is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information collected through our services ("Services"). By using our Services, you consent to the practices described in this policy.

Information We Collect

Personal Information: We may collect personal information such as name, email address, IP address, and payment details when you use our Services.
Non-Personal Information: We collect non-personal data such as usage statistics and demographic information to improve our Services.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.

Use of Information

We may use the information collected to:

Provide and improve our Services
Process transactions and send related information
Communicate with you, including sending promotional materials
Prevent fraud and ensure the security of our Services

As part of our organization’s philosophy in meeting the highest standards of privacy and security, we will utilize all commercially viable means to reduce the storage and processing of personal information.

We do not share your personal information with third parties except:

With your consent
For processing transactions (e.g., payment processors)
For legal reasons (e.g., to comply with laws, regulations, or legal requests)

Note: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

We may use cookies to:

Enhance your experience on our website
Understand website usage and improve functionality
You can control cookies through your browser settings.

Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure. Our security program achieves compliance based on SOC 2 and NIST CSF powered by our own platform.

Data Subprocessors

Katalyze AI uses the following subprocessors to deliver our platform:

Amazon Web Services (AWS), Cloud Infrastructure and Hosting, United States

Snowflake, Data Warehousing and Analytics, United States

Google Workspace, Email and Productivity, United States

GitHub, Code Repository, United States

HubSpot, Customer Relationship Management, United States

HubSpot, Amazon SES, Transactional email service, United States

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our agreements.

Your Privacy Rights

As a firm believer in privacy rights, you have the following rights regarding your personal data:

Right to Access/Correct/Delete: You can request access to, correction of, or deletion of your data.
Right to Portability: Request a copy of your data in a machine-readable format.
Right to Object/Restrict: Object to or limit the processing of your data.
Right to Non-Discrimination: You will not be discriminated against for exercising CCPA rights.
Right to Consent: Withdraw consent at any time.

To exercise these rights, contact us at support@katalyzeai.com.

Legal Basis for Processing Personal Data

We process personal data based on your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in improving our services and ensuring security.

International Data Transfers

We may transfer your personal data outside the EEA. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee our data protection strategy. If you have any questions or concerns, you can contact our DPO at:

Matt Cruz

support@katalyzeai.com

Data Processing Agreement (DPA)

For more detailed information or to execute a Data Processing Agreement (DPA), please reach out to support@katalyzeai.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of the Services indicates your acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@katalyzeai.com.